Yomies Cafe LLC (“Yomies”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal data. The following privacy policy (the “policy”) explains how we process (including through the collection, use, storage, and sharing of) your personal data when you access and use our mobile application and related online services. This policy is effective as of 11 November 2024
1. Types of personal data we collect
We process the following types of personal data:
- Identification data: full name, email address, phone number, delivery address, and payment information.
- Account data: usernames, passwords, and preferences (such as favorite items).
- Usage data: details on how you use our app, including order history, preferences, and interactions.
- Technical data: IP address, device type, operating system, browser type, and app usage logs.
- Marketing data: information related to your marketing preferences and responses to promotional offers.
How and when we process personal data
We collect personal data:
- Directly from you: when you create an account, place an order, contact us, or interact with our app.
- Automatically: through cookies and similar technologies that track your app usage.
- From third parties: when you use a third-party service to log in or when data is shared with us by our partners.
Purpose and legal bases for processing your personal data
We may process your personal data for different reasons:
- Order fulfillment: to process and deliver your orders.
- Account management: to manage your account preferences.
- App maintenance and improvement: to enhance app functionality and user experience.
- Marketing: to send you promotional offers and updates based on your preferences.
- Legal compliance: to comply with legal obligations and protect your rights and interests.
- Other purpose: for any other legitimate purpose that helps ensure we are running our business effectively.
Depending on the processing activity, the legal bases for processing your personal data include your informed consent, the performance of a contractual obligation, our own compliance with legal obligations, and our legitimate interests in running our business effectively.
Data retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and contractual requirements. Past this period, we will ensure that your data is securely deleted or anonymized. Our data retention policies are based on a case-by-case analysis that considers the varying needs of each processing activity.
Disclosure your personal data
Under no circumstance do we sell, trade, or rent your personal data processed on our mobile application or any other related services.
We may disclose your personal data with:
- Service providers: for app hosting, payment processing, and delivery services.
- Marketing partners: to provide you with tailored offers (with your consent).
- Legal authorities: if required by law or to protect our legal rights.
We ensure that any third parties we work with are bound by contractual obligations to safeguard your data.
Your rights
You have the following rights regarding your personal data:
- Right to access: request a copy of your personal data.
- Right to rectification: correct inaccurate or incomplete data.
- Right to erasure: request deletion of your data under certain conditions.
- Right to restrict processing: limit how we use your data.
- Right to data portability: request your data in a structured, machine-readable format.
- Right to object: object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at: info@yomies.ae
Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
Cookies and tracking
Yomies may use cookies through the website and mobile application for different reasons. Insofar as those cookies are not essential for us to provide our website and services, we will ask you to consent to our use of cookies when you first visit our website.
Updates to this policy
We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you.
Contact us
For questions or concerns about this policy or how we handle your data, please contact: info@yomies.ae